An Excerpt from the Best Selling New Release from ForbesBooks
In 1998 I was living my dream. I was a newlywed, and I was hanging out at Dodger Stadium almost nightly, as my older brother Matt had made the major leagues and I was handling baseball slugger Mark McGwire’s sports marketing efforts as he chased down Lou Gehrig’s home run record. But then, in 1999, frustration over the lack of communication between my grandmother’s caretakers and the desire to find a career path that would prove more fulfilling launched my journey to a new career in healthcare. I became a healthcare administrator with the goal of putting my own fingerprint on care delivery in America.